Privacy Policy

1. Objective

We process personal data to operate InstantIndexer, comply with legal obligations, and communicate with you. This policy covers how that data is handled.

2. Data We Collect

• Contact details such as full name, email address, and mailing address.
• Billing details when you purchase credits.
• Usage information and technical logs when you interact with the platform.

3. How We Collect Data

• Through forms on instantindexer.com, including sign-up and subscription forms.
• When you contact us via email, phone, or support requests.
• Via analytics and service logs generated while you use InstantIndexer.

4. Why We Use Your Data

• To deliver, maintain, and personalise the service.
• To verify identity, manage billing, and provide support.
• To send product updates and marketing communications (you can opt out).
• To satisfy legal requirements and resolve disputes.

5. Legal Basis & Retention

• Processing is based on consent, performance of a contract, and legitimate interest.
• Records are retained for up to 120 months after an account is inactive, unless law requires otherwise.

6. Third-Party Services

• Analytics providers (e.g. Google Analytics) help us understand usage.
• Payment processors (e.g. Stripe, PayPal) handle billing securely.
• Email delivery platforms send newsletters and product communication.

Partners may access data only to perform contracted tasks and must protect it.

7. Your Rights

You can request access, correction, deletion, restriction, portability, or object to processing. Contact support@instantindexer.net to exercise these rights.

8. Security

We implement technical and organisational safeguards, but no online service can guarantee absolute security.

9. Cookies

We use cookies to improve functionality and analytics. You can control cookies through your browser settings.

10. Children

InstantIndexer is not directed to individuals under 18. We remove any child data we learn about and ask parents to contact us if such data has been submitted.

11. Updates to This Policy

We may revise this policy periodically. Continued use of the service after updates constitutes acceptance of the revised policy.

12. Contact

Questions or requests can be sent to support@instantindexer.net.